Our Roots Have Long Been Planted …
Our company has successfully been in business for over 90 years! And with good reason; the secrets of success have been passed down through 5 generations! Charles Hersey founded Superior Linen Service in Tacoma, WA in 1926. His son, Jack Hersey, joined the family business in the early 40s, helping his father build the company and eventually it was passed down to him. In the 1950s, Jack’s two sons, Garry and Gordon, followed in their fathers footsteps — entering into the family business as well. Today, Superior Linen has survived 5 generations and remains family-owned and operated.
From the start, our company has been building its astounding reputation on quality products and service. We continue striving to be the very best – not necessarily the biggest – but the very best provider of Linen Services, including but never limited to Chefs and medical apparel, mats, mops, customized uniforms and restroom services. Let us handle the odds and ends of your company image by providing high quality goods, reliable service and prompt customer service. Since 1926, our goal has been to provide complete customer satisfaction. We know this can only be achieved by providing you with both high quality products and customer service of the highest standard.
Superior Tracking is an automated tracking system which uses bar codes and radio frequency technology. Bar code labels are placed inside each garment and other products. Radio frequency chips are placed in mats. Then each item can be tracked throughout our facility during the preparation and laundry process; eliminating shortages and misplaced items.
Superior tracking can accurately account for these items by tracking inventory count and location within our facility at any given time. This tracking system allows us to create accurate usage reports for our clients to accurately define and alter their linen needs. It also controls the tracking of how often the item is turned in, ensuring the lifespan of an item, as well as tracking the number of repairs and replacements of items. All this leads to better accountability, accuracy, greater customer satisfaction, and more importantly lower costs for our valued customers.